henrydjacob
We Don't Need Data; We Need Metrics
In the past decade, the corporate world has witnessed an explosion of investment in data and analytics. Companies poured millions of dollars and countless hours into building sophisticated data inf...
on March 07, 2025
Great Customer Experience Is Not An Accident
In our daily lives, we interact with a multitude of businesses, both small and large. Some experiences leave us glowing with satisfaction, while others can lead to frustration and disappointment. B...
on February 11, 2025
Should You Be Informed When AI Calls?
AI is rapidly transforming various sectors, and one of the most impactful implementations is in voice technology. From customer support to sales, AI-driven voice assistants are taking on roles that...
on February 10, 2025
Use Data and Information as a Glue to Connect Your Organization
The ability for organizations to scale and succeed hinges on one critical factor: collaboration. While it may seem that each department within a company operates independently, the reality is that ...
on October 30, 2024
The Information Era is Over: Welcome to the Knowledge Era
The dawn of the Information Era heralded a radical transformation in how we access and consume knowledge. With the advent of search engines, information became a commodity that was available at our...
on September 20, 2024
The Forgotten Art of Frameworks in Modern Software Development
In the world of technology, the spotlight often shines on platforms and applications, leaving a crucial element in the shadows: the framework. Frameworks serve as the building blocks of modern soft...
on September 13, 2024
Navigating the Stagnant Stage in Engineering Projects
As innovation and adaptation are the lifeblood of progress, the failure to sustain momentum can lead to what we call the "Stagnant Stage." When a project enters the Stagnant Stage, it often signi...
on September 11, 2024
Why Enterprises Should Rethink Foundation Models in AI
In the rapidly evolving landscape of artificial intelligence (AI), enterprises are often faced with the dilemma of adopting cutting-edge technologies while ensuring sustainability and profitability...
on August 24, 2024
Self-Managing Teams vs. Directly Responsible Individuals: Navigating Engineering Culture
In the rapidly evolving landscape of software development, the dynamics of team structures and accountability have sparked considerable debate. As a long-time advocate of the agile movement, I have...
on July 20, 2024
Transforming Internal IT Teams: The Power of a 'Product First' Approach
In the world of IT, there is a shift happening - a paradigm shift that is transforming internal IT teams from mere cost centers to profit centers. One of the key strategies to facilitate this trans...
on July 10, 2024
Never Enter a Meeting Without a Goal
Meetings are an integral part of professional life. Whether you love them or loathe them, they are often necessary for collaboration, decision-making, and progress in the workplace. For some, meeti...
on July 08, 2024
Giving Yourself Permission To Fully Be Yourself
Leadership is a quality that many aspire to embody but only a few truly master. It is a skill that requires a delicate balance of charisma, vision, and empathy. Throughout my journey of exploring t...
on July 04, 2024
Mastering the Zero Inbox Strategy
Despite the proliferation of new collaborative tools and platforms, email continues to be a primary mode of communication in enterprise settings. However, the sheer volume of emails that flood our ...
on June 21, 2024
What Customers Want: A Guide to the 'Jobs To Be Done' Framework
"Jobs To Be Done" is a powerful framework that holds significant value for those pursuing product management roles. It serves as a lens through which to analyze products and their usage from the cu...
on April 30, 2024
Formula for Successful Business Growth
The formula for building successful businesses is a crucial ingredient for long-term sustainability and growth. It all boils down to one key aspect - revenue streams. Businesses exist to make mone...
on April 30, 2024
Story Behind the StudyBoosterAI
In the last 6 months, I've experimented with various AI-native ideas. StudyBoosterAI is one of them, born out of a personal problem. As a working parent, the struggle to support our son has been o...
on April 29, 2024
Unlocking the Power of Public Health Data: A Revolution in Healthcare
With the advancement with generative AI, the potential for transforming patient safety and healthcare outcomes is immense. The key lies in harnessing real-world data, particularly health data, and ...
on April 05, 2024
Extreme Testing: Testing Like There's No Tomorrow
We build platforms which eventually drive multiple products, the importance of delivering a quality product cannot be overstated. We understand the significance of rigorous testing in ensuring that...
on March 19, 2024
Owning Metrics: The Key to Building a Data-Driven Organization
In modern businesses, metrics have become the cornerstone of decision-making. Every CEO dreams of a data-driven organization, where insights gleaned from data analytics pave the way for strategic g...
on March 13, 2024
The Most Important Metrics for Sustainable Growth
In startups or enterprise, where every decision can make or break the future of a budding business, metrics reign supreme. These numerical indicators are the compass guiding entrepreneurs through t...
on March 09, 2024
Shift from Product Owners to Problem Owners: Redefining the Role
The Product Managers and Product Owners hold significant weight. They are the visionaries and decision-makers shaping the future of products, features, and ultimately, the success of a business. Ho...
on February 28, 2024
Surviving the First Version: Preparing for the Inevitability in Product Development
Turning ideas into products is hard, especially for startups and enterprises venturing into uncharted territory. The most daunting task lies in crafting the first version of the product - a pivotal...
on February 25, 2024
Universal Truth of Software Development and Product
In the dynamic world of technology, a universal truth stands out: 'Software is Never Complete.' That's why Windows and macOS, despite nearly four decades since their inception, are still receiving ...
on February 20, 2024
Navigating the Tech Landscape: Past, Present, and Future
As a Chief Technology Officer (CTO), one is entrusted with the monumental task of navigating through the realms of the past, present, and future of technology within an organization. The role of a ...
on February 20, 2024