We Don't Need Data; We Need Metrics
In the past decade, the corporate world has witnessed an explosion of investment in data and analytics. Companies poured millions of dollars and countless hours into building sophisticated data inf...
on March 07, 2025
Great Customer Experience Is Not An Accident
In our daily lives, we interact with a multitude of businesses, both small and large. Some experiences leave us glowing with satisfaction, while others can lead to frustration and disappointment. B...
on February 11, 2025
Should You Be Informed When AI Calls?
AI is rapidly transforming various sectors, and one of the most impactful implementations is in voice technology. From customer support to sales, AI-driven voice assistants are taking on roles that...
on February 10, 2025
Use Data and Information as a Glue to Connect Your Organization
The ability for organizations to scale and succeed hinges on one critical factor: collaboration. While it may seem that each department within a company operates independently, the reality is that ...
on October 30, 2024
The Information Era is Over: Welcome to the Knowledge Era
The dawn of the Information Era heralded a radical transformation in how we access and consume knowledge. With the advent of search engines, information became a commodity that was available at our...
on September 20, 2024
The Forgotten Art of Frameworks in Modern Software Development
In the world of technology, the spotlight often shines on platforms and applications, leaving a crucial element in the shadows: the framework. Frameworks serve as the building blocks of modern soft...
on September 13, 2024
Navigating the Stagnant Stage in Engineering Projects
As innovation and adaptation are the lifeblood of progress, the failure to sustain momentum can lead to what we call the "Stagnant Stage." When a project enters the Stagnant Stage, it often signi...
on September 11, 2024
Why Enterprises Should Rethink Foundation Models in AI
In the rapidly evolving landscape of artificial intelligence (AI), enterprises are often faced with the dilemma of adopting cutting-edge technologies while ensuring sustainability and profitability...
on August 24, 2024